Lucky Bucky Clothing

Lucky Bucky Customer Service

OnLine Shopping:

OnLine shopping is available 24 hours a day – 7 days a week. You may also place an order over the phone or by fax.


General Store:

Our General Store hours are 9am to 5pm central time.
Monday – Friday (Sat. & Sun. we are closed and on the trail hopefully - but you can still leave a message)


Phone Inquiries:

Toll Free: 877-675-2256

Tennessee Phone: 931-438-8383

Fax: 866-282-1523

Occasionally we may not be able to answer the phone. We may be out of the office, down at the barn, or busy assisting another customer. Please leave a message with your phone number and we will return your call as soon as possible.


Contact Lucky Bucky® Clothing by email:

General: jct@luckybuckyclothing.com

Customer Service: dt@luckybuckyclothing.com

Sizing:

It can be a challenge finding the right size buying clothing online. Check out our generic size chart. If there is any doubt about what size you need please call or email as we are very familiar with the fit of our various products.

Payment Options :

We accept PayPal, MasterCard, Visa and Discover. You may pay by personal check but please allow several weeks for processing.

Shipping:

We usually ship your order within two to four business days of receipt of your order, Monday – Friday.

Currently we ship USPS Priority Mail, FedEx Ground & UPS Ground. Shipping is FREE for continental United States orders over $50.00. If you have an order with multiple shipping addresses, it will be necessary to place them as separate orders.

Shipping Options:

Overnight, Two Day, Three Day, International, etc., via carrier of your choice (call or email for quote).

Return/Exchange Policy:

If for some reason you are not satisfied with your Lucky Bucky® products please contact us for resolution.

Items must be returned unworn and unwashed with tags within 15 days of purchase for exchange or refund. Returns that smell of perfumes or smoke or have been exposed to animals and pet hair will not be accepted for return. Please enclose a note explaining what you'd like us to do.

Refunds will be given for the purchase price of the item only. Shipping charges are not refundable. Customer pays return shipping and we will pay for one exchange shipment on full priced items from the lower 48 states only. Call for other options. Sale items are final. Free Shipping orders will pay a minimum of $6.00 for exchange shipping. Final amount depends on the weight of the items.

If you are exchanging for products of greater value, please provide your credit card information (name, billing address, expiration date, cvv number, and billing phone number).

Please allow 30 days for credits to be processed against your card. PayPal refunds typically take place the same day.

Ship To:

Lucky Bucky® Clothing, Attn: Returns, 87 Old Molino Road, Fayetteville, TN 37334

Product Care :

Follow manufacturer's care instructions for cleaning clothing. Wash printed shirts inside out to lengthen the life of decorations. Do not iron decoration directly. If you must iron a decorated shirt, do it inside out with a towel or cloth in between the shirt and iron.

FUNDRAISERS & CHARITIES